We guarantee satisfaction with every purchase. If you’re not pleased with a product, feel free to return it.
Our return and exchange policy extends for a generous 5 days from the date of order delivery.
To qualify for a return or exchange, products should be mostly unused
We process all return and exchange requests promptly, typically within 3 to 5 working days.
Please note, delivery charges for the original order are non-refundable.
Customers are responsible for any delivery charges incurred for exchanging products.
Exchanges
We only exchange items if they are damaged or not as shown. If you need to exchange it for the same item, send it to us at the same address it came to you.
Need help?
Contact us at info@sochchi.com for questions related to refunds and returns.
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